E-Commerce
Allowing customers to order from your web site, track the processing and delivery of their order and view their history will free up the time your staff spend on the phone dealing with the simple queries which inevitably take up most of your time.
If you have regular account customers you could offer them an order management facility so they can manage their own ordering, even viewing their monthly statement and settling online.
E-commerce retailer. we built the site using opencart and integrated with sagepay and paypal, then performed many additional bespoke enhancements to the site.